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Patient Satisfaction and Trust through:
- Genuine adherence to the local and international quality standards.
- Demonstration of grace and finesse of hospitality sector while ensuring clinical service excellence.
- Information and counselling at every step.
- Protection of patients and relatives’ rights.
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Employee Satisfaction and Trust through:
- Employee participation in continuous measurement and improvement programs.
- Continuous training of employees on quality initiatives and participation in national and international workshops/seminars/publications.
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